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Wiring Support Hub

Site Walk Inspection FAQs

FAQs

Can't find what you're looking for? Reach out to wiringsupport@raptormaps.com for support.

Our team is staffed from 8AM - 5PM EST on Monday through Friday.

If a drone inspection is not possible at my site, how do I proceed?
  1. Download the Raptor Maps mobile application from the Google Play or Apple app store
  2. When you receive confirmation from the Raptor Maps support team (wiringsupport@raptormaps.com) that your sites are ready to be inspected by site walk and your as-bulit has been digitized, use the Equipment Notes feature of the Raptor App to document any incidence of shrinkback for submission to the OEM. 
  3. Note: Raptor Maps’ notification will be sent from wiringsupport@raptormaps.com to the email address tied to the original report submission of possible shrinkback.
  4. For more detailed information on how to use the equipment notes feature, please review this knowledge hub article.
    1. Note: For logging equipment notes on BOS components, select the nearest module to the component’s location and attach the image and notes to that module.